Of course we were nervous before the trip, and arriving at the airport did not make it better!
We had ordered assistanse with TAM from POA to Sao Paulo, we had ordered assistance at the airport in Sao Paulo and finally with KLM from Sao Paulo to Oslo. The problem was KLM had not confirmed, so it turned out he had no assistance. And you have to be 14 years old to travel alone without assitance - so they DENIED him to leave!!!!
Why on earth would they sell a ticket that he is not allowed to use??
Luckily the plane was 2 hours delayed from POA because we used 1,5 hours at the check-in counter.
At the end, Yara's travel agent came and sorted it out. If it was so easy to resolve, why did TAM make such a big deal out of it?
Anyway - it ended well, he flew to Sao Paulo and KLM promised to wait for him!
I cross my fingers and know I will not sleep well tonight...
Sondre and Thor-Inge at the check-in counter
YES YES YES - I got my ticket and I'm flying to Norway :-)
And then he is leaving.............very sad moment for me :-(
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